
Fast, honest console repairs for Primbee gamers. PlayStation, Xbox, Nintendo Switch and Steam Deck, fixed by PCC Computers.
When your console stops working, it usually happens at the worst moment: mid-match, the night before a new release, or just as the kids are about to start a long weekend. If you live in Primbee, you don't need to post your console off to a warehouse in another state and wait weeks. PCC Computers repairs gaming consoles right here in the Illawarra, with a clear diagnosis, an upfront quote before any work begins, and the option of walk-in or courier pickup and drop-off.
Call PCC Computers on (02) 4231 4570 or bring your console into our Wollongong CBD store at 132 Keira Street, Wollongong NSW 2500.
We repair the consoles Primbee households actually own. Common jobs include:
Console won't turn on. This can be a failed power supply, a faulty power button, or a deeper board-level fault. We test the console before suggesting a repair, so you aren't paying for parts you don't need.
No picture or "no signal" on the TV. A damaged HDMI port is one of the most common console faults we see. Before we go near the console, we rule out the cable, the TV input and the dock. If the port is the problem, we can often replace it with micro-soldering.
Overheating, loud fans and sudden shutdowns. Dust, dried thermal paste and blocked vents cause most of these. Coastal homes near the lake can also have more airborne salt and humidity, which is another reason a regular internal clean is worthwhile.
Disc drive not reading, ejecting or spinning. We check the drive, lens and mechanism and tell you whether a clean, a repair or a replacement drive makes more sense.
Controller and Joy-Con drift. Thumbstick drift is a very common wear fault. We can repair or replace the faulty stick rather than making you buy a new controller.
Liquid spills and accidental damage. If a drink has gone into your console, switch it off and unplug it straight away and don't try to power it on again. Bring it in as soon as you can. Quick action gives the best chance of saving it.
Storage and software errors. Boot loops, corrupted storage and update failures are all things we look at. Where possible, we try to protect your saved games and data, but we always advise backing up first if the console still powers up.
Primbee sits on the Lake Illawarra peninsula between Warrawong and Windang, so you're not far from our Wollongong and Shellharbour area stores.
Not able to get in? Ask us about courier pickup and drop-off for Primbee.
A lot of Primbee households have more than one console in the house, plus handhelds and a gaming PC or two. We can look at several devices in the one visit, check cooling and storage, and give you straight advice on whether a repair is worth it or whether it's time to upgrade. If you also need a gaming PC checked, we repair those too.
Besides Primbee, we help gamers in Windang, Warrawong, Lake Heights, Port Kembla, Cringila, Berkeley, Lake Illawarra, Barrack Heights, Mount Warrigal, Warilla and across the wider Illawarra.
The price depends on the console and the fault. A cleaning or controller repair costs far less than an HDMI port or board-level repair. We diagnose the problem first and give you a quote before any work starts.
In many cases, yes. A damaged HDMI port is a common PS5 fault, and replacing it takes careful micro-soldering. We confirm that the port is the real fault first, then quote the repair.
Yes. We repair Xbox Series X, Xbox Series S, Xbox One and older Xbox models, including power, overheating, video and disc drive faults.
Yes. We repair or replace the faulty thumbstick, and we also fix Switch charging ports, batteries and screens.
We try to protect your data wherever we can, but it depends on the fault. If your console still turns on, back up your saves first. If the fault is storage-related, we'll tell you the risks before we proceed.
Simple repairs such as cleaning or controller work can be quick. Board-level repairs or jobs waiting on parts take longer. We'll give you a realistic estimate when we quote.
Turn it off, unplug it and don't try to power it back on. Bring it in as soon as possible so we can inspect it for damage.
Yes. Ask us about courier pickup and drop-off if you can't get to a store.
Yes. We handle Steam Deck stick drift, charging, battery, screen and cooling faults.
Walk-ins are welcome at our Wollongong CBD and Shellharbour stores. For the Warrawong drop-off, call to book an appointment first.
Ready to get your console working again? Call PCC Computers on (02) 4231 4570 or visit us at 132 Keira Street, Wollongong.
Here is what our customers have to say about their experience.
"Amazing service, repaired my gaming pc same day and cleaned my pc for free. Highly recommend for repair"
"Terrific service. Fixed in days not weeks. I’m thrilled!!"
"They were friendly and efficient and I’d go back anytime"
"Wonderful staff, excellent service. Very happy"
"Fixed my Nintendo Switch and was ready the next day, very happy with their service."
"Amazing service. Lovely staff. They were able to fix my laptop after it was water damaged. Very fast, would absolutely recommend."
"Amazing friendly people at the store, assessed my laptop quickly explained how the procedure works with laptops and got mine fixed within a week!! Thank you so much!! Loved the service"
"I am very happy with this PCC Computers Wollongong, I am a pensioner and the service and prices are very good, I will be using their services again."
"Good and prompt response , laptop repair completed properly and at a reasonable price"
Click one of our representatives below to chat on WhatsApp or send us an email to sales@pccaus.com