Phone Repair in Wollongong , Warrawong and Shellharbour

Phone screen repair costs vary by model. The exact cost depends on your specific model and whether you need LCD or OLED replacement. We provide free quotes and transparent pricing before any work begins. Bring your phone to any of our three locations for a free assessment and accurate quote.

Most common repairs like screen replacements and battery replacements are completed within 1-2 hours. Same-day service is available for most standard repairs. Complex repairs such as water damage recovery, motherboard repair, or component-level fixes may take 24-48 hours or longer depending on the issue and parts availability. We'll provide you with an accurate timeframe after diagnosing your device.

Yes, we specialize in water damage repair using professional techniques. We offer free diagnostics to assess the extent of water damage. Our process includes ultrasonic cleaning, corrosion removal, and component drying. Time is critical with water damage - bring your phone in as soon as possible for the best chance of recovery. Turn off your device and don't attempt to charge it. We'll provide honest recommendations on whether repair is worthwhile based on the damage extent.

We repair all major phone brands including Apple iPhone (all models from iPhone 6 to iPhone 15), Samsung Galaxy (S-series, A-series, Note, Z Fold/Flip), Google Pixel (all models), Oppo, Huawei, OnePlus, Xiaomi, Motorola, Nokia, and LG. Our technicians are trained on brand-specific repair techniques and we stock parts for most popular models. If we don't have a part in stock, we can usually source it within 1-2 business days.

Yes, all our phone repairs come with a comprehensive 2-year warranty covering both parts and workmanship. This is one of the longest warranties in the industry and demonstrates our confidence in our repair quality. The warranty covers defects in the replaced parts and issues related to the repair work. It does not cover new damage from drops, water exposure, or other accidental damage after the repair. Keep your receipt as proof of warranty.

This depends on several factors: the age of your phone, the repair cost versus replacement cost, and the phone's overall condition. As a general rule, if the repair cost is less than 50% of the phone's current value and your phone is less than 3 years old, repair is usually worthwhile. For newer flagship phones, even expensive repairs like screen replacement ($150-$400) are often more economical than buying new ($800-$2000). We'll provide honest advice based on your specific situation during the free diagnostic assessment.

For most repairs (screen, battery, charging port, buttons, cameras), your data remains completely safe as we don't need to access your phone's storage. However, we always recommend backing up your data before any repair as a precaution. For software issues, data recovery, or motherboard repairs, data loss is possible. We'll clearly inform you if there's any risk to your data before proceeding. We never access your personal information during repairs - your privacy is guaranteed.

We offer both options depending on your budget and preferences. We primarily use high-quality OEM (Original Equipment Manufacturer) parts that meet the same specifications as original parts but at a lower cost. For customers who prefer, we can source genuine manufacturer parts, though these are significantly more expensive. We'll discuss your options during the quote process. All our parts, whether OEM or genuine, are covered by our 2-year warranty.

Often, yes. We offer advanced component-level and motherboard repair services that many shops don't provide. Issues like no power, boot failures, IC chip problems, and complex motherboard issues require micro-soldering capabilities and specialized equipment that we have in-house. If another shop told you your phone can't be repaired, get a second opinion from us. We'll perform a thorough diagnostic and let you know honestly whether repair is possible and worthwhile.

Act quickly! Turn off your phone immediately and do NOT attempt to charge it. Don't use a hairdryer or put it in rice (this can push water deeper into the device). Remove the SIM card and any case. Pat dry with a towel and bring it to us as soon as possible - within the first 24-48 hours gives the best chance of successful recovery. We'll perform professional ultrasonic cleaning and corrosion treatment. The faster you bring it in, the better the outcome.

While we primarily serve walk-in customers at our three locations, we can arrange mail-in repair for customers outside the Illawarra region. Contact us first to discuss your phone issue and get a quote. We'll provide detailed instructions on how to safely package and send your device. Mail-in repairs typically take 3-5 business days from when we receive your phone. However, we strongly recommend visiting in person when possible for faster service and immediate diagnostics.

We accept multiple payment methods for your convenience: Cash, Credit Cards (Visa, Mastercard), EFTPOS, Afterpay (for purchases over $100), ZipPay/ZipMoney, and bank transfer. Payment is due upon collection of your repaired device. We do not require deposit for most standard repairs, though deposits may be required for expensive repairs or special order parts.